FAQ

What happens once I place an order?

You will receive a confirmation email with your purchases. All items for the Christmas Fair will be ready to be collected at the Fair on Saturday 30th November, apart from Christmas trees, which will be delivered to your home by arrangement for no extra charge. The pre-ordered panettone, gourmet gift boxes and wreath kits will be ready for collection next to the Dining Hall. Christmas cakes will be available for collection at the Laura Bakes Cakes stall. Unfortunately, we have nowhere to store these items afterwards, so please do pick up your pre-orders from the fair between 11am and 4pm.

Why are there different deadlines for items?

Our goal is to offer our parents, families and the local community a range of festive products, which means we are working with various vendors. Individual vendors have different lead times and shipping times. However, we will do our best to have items grouped together ready for collection at the Fair where possible.