FAQ

Can I pay for everything at once?

All products may be purchased at once (e.g. merchandise, panettone, house towels…). However, any donations made will need to be paid for as a separate transaction.

What happens once I place an order?

You will receive a confirmation email with all your purchase or donation. We will gather all your items together, ready for collection from the Ridgway carpark on Sunday, November 29th.. We will send you an email closer to the date to confirm arrangements and provide a contact number for any alternative arrangements to be made.

Why are there different deadlines for items?

With the goal to offer our community some festive cheer, we have worked towards finding different product offerings and are working with various vendors. And each vendor has different deadlines to abide to with various lead times and shipping times. However, we will do our best to make it easy for you to have the items grouped together for ease of collection.

What precautions are you taking with Covid-19?

The first decision was to cancel a physical in person fair and instead offer a virtual fair where you can still enjoy visiting some of our vendors. In addition, we decided it was best that any physical donations previously offered for the Community Tea would be replaced by the request for a donation, so very few hands would touch any product going to our elderly friends. And, finally, we will ensure that any product handling is done in a Covid secure manner; by limiting contact with only a small team of parents equipped with PPE in a Covid secure environment handling any products and compiling for collection.

Do I have to buy the House towel?

No. It is not mandatory to purchase house towels. The house towels are an initiative from The Friends of King’s and are not required by the school for any activity. It is entirely up to you whether you would like to purchase one. We certainly think they are nice to have!

How often will you sell house towels?

As this is the first time we are offering this, we will wait to see what you think and gauge interest. For now, we will offer this for Christmas. We may consider future additional sales in the Summer term subject to demand.

How will the 12 Days of Raffle work?

This year we are lucky to have amazing raffle prizes and will announce winners daily, for 12 days, between December 1 – 12 (TBC). Each raffle prize winner will be contacted personally to arrange receipt of the prize.

What are the donations for?

We hope to streamlines various calls for donations so that it is easier for parents to make various donations on a single platform, in a secure and convenient manner. We encourage you to check our page for upcoming donations and any news of staff members retirement or leaving gifts.

What other events will this site host?

We hope that the events on this site will change seasonally and provide visitors and parents information and unique sales opportunities around our scheduled events. This year is challenging given many physical events have been cancelled. However, we encourage you to check the site for our future events in 2021 including Family Fun Event, Quiz Night and Fireworks.

If you have any further queries, please contact us using the form below.

We will be happy to help with any questions.