FAQ

Can I pay for everything at once?

All products may be purchased at once (e.g. merchandise, panettone, house towels…). However, any donations made will need to be paid for as a separate transaction.

What happens once I place an order?

You will receive a confirmation email with your purchases. All items for the Christmas Fair will be ready to be collected at the Fair on Saturday 25th November. The pre-ordered panettone and wreath kits will be ready for collection nest to the Dining Hall, at the Hot Chocolate/Bubble Tea stand. Please note we have no ability to store these items at the Fair.

Why are there different deadlines for items?

With the goal to offer our community some festive cheer, we have worked towards finding different product offerings and are working with various vendors. And each vendor has different deadlines to abide to with various lead times and shipping times. However, we will do our best to make it easy for you to have the items grouped together for ease of collection.

If you have any further queries, please contact us using the form below.

We will be happy to help with any questions.

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